Shipping policy
Shipping Policy
Thank you for shopping with Wapado.com! This Shipping Policy outlines the terms and timelines related to the delivery of physical products purchased on our website
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Locations
We currently ship to addresses within India. If you require international delivery, please contact us before placing your order.
3. Estimated Delivery Time
Products Deliveries typically takes 3–7 business days depending on your location and courier partner. Please note, delivery times may vary due to external factors such as high demand or carrier delays.
4. Shipping Charges
Shipping charges are calculated at checkout and are based on the delivery location and order size.
We may offer free shipping on select products or above a certain order value — this will be clearly mentioned on the product or cart page.
5. Order Tracking
Once your order is shipped, a tracking number and link will be provided via email or SMS so you can monitor your package’s progress.
6. Delays and Issues
We are not responsible for shipping delays caused by courier companies or events beyond our control (e.g., natural disasters, strikes, or public holidays). However, we’ll assist you in resolving any courier-related issues.
7. Incorrect Address
Please ensure that the shipping address provided is correct. Wapado is not responsible for orders delivered to incorrect or incomplete addresses.
8. Need Help?
If you have any questions or issues with your order, feel free to reach out:
Email: arcoutreach2@gmail.com
Refund & Return Policy
At https://www.wapado.com/ by ASTRADING COMPANY, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 7 days of receiving your order if:
The item is defective or damaged
The item received is incorrect
The item is unused and in its original condition and packaging
Returns must include a receipt or proof of purchase.
2. Non-Returnable Items
The following items are non-returnable:
Used or damaged items not caused by our error
Items returned after 7 days of delivery
Custom or personalized products
3. Refund Process
Once we receive and inspect your returned item, we will notify you of the refund approval or rejection.
If approved, your refund will be processed and credited within 7–10 business days to your original payment method.
Shipping costs (if any) are non-refundable unless the return is due to our error.
4. How to Request a Return
To initiate a return or refund request, contact us at:
Email:
Please include your order number, reason for return, and clear photos (if applicable).
5. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account or contact your payment provider
Then contact us at